1. What is the delivery time for my order?
    The delivery time of a package is 1-3 working days. You can always track your package via track & trace code that you receive in your email. It may sometimes happen that the delivery time takes a little longer due to crowds or delays at PostNL.

  2. What are the shipping costs?
    Shipments from €30 are free in the Netherlands, Belgium and Germany.
    Shipments under €30 are €6.75 in the Netherlands and €7.95 in Belgium or Germany.

  3. Can I return my order?
    You can return your products completely free of charge within 14 days if the product meets the conditions. Certain products can never be returned due to hygiene.

    Return conditions: returning a product must always meet all the conditions below:

    – The product and packaging must be complete, unopened and undamaged
    – The product must not have been used
    – The item must be returned in the original packaging within 14 days!

    Please note: some products cannot be returned for hygiene reasons.

    Before you want to return, always contact us first at info@wiwantit.nl

  4. What if I have a problem with my order?
    If you have a problem with your order, please contact our customer service as soon as possible. We will do our best to resolve any issues and ensure your satisfaction.

  5. How can I contact your customer service?
    You can contact us via the contact form on our website or by sending an email to info@wiwantit.nl - Our customer service team is ready to answer your questions and assist you with any concerns.

  6. Do you offer a warranty on your products?
    We offer a warranty on our products. The warranty period may vary depending on the specific product. Please refer to the product information or contact our customer service for more details about the warranty conditions.

  7. Can I pay safely?
    At www.wiwantit.nl you always pay safely with IDEAL, bancontact, visa, credit card, Mastercard, etc.

We hope these frequently asked questions have helped you. If you have any other questions, please don't hesitate to contact us. Our team is ready to assist you and provide you with a great shopping experience.

Info@wiwantit.nl